Comprehensive Managed IT Services for Government Agencies

Managed IT Services

REJIS provides proactive endpoint monitoring, patching, updates, and 24/7/365 support—built specifically for municipal IT, courts, law enforcement, and public institutions.

Trusted Government IT Partner

REJIS delivers predictable, proactive IT support using proven tools, automated maintenance schedules, and round-the-clock REJIS Operations Center (ROC) coverage. Our service model is designed for public institutions that depend on consistent uptime, secure equipment management, and responsive support.

Core Functions:

  • Monitoring of Windows logs, services, applications, and hardware status
  • Automatic error detection and alerting
  • Remote remediation through scripted or guided processes
  • Inventory tracking of hardware and software
  • Routine reboot scheduling and maintenance windows
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Government Expertise

Purpose-built for public sector operations and compliance needs. Ideal for public safety, municipal IT, courts, PSAPs, public schools, and public universities.

24/7/365 Support

Lightweight agents deployed across all supported devices provide the REJIS management platform with continuous visibility to address issues quickly and consistently, 24/7/365.

 

Predictable Budgeting

We are able to provide subscription-based, transparent service packages.

Secure Data Center

Backed by REJIS data center based in St. Louis, MO and a robust regional network

 

Purpose-Built Managed IT for the Public Sector
Our service model is designed for agencies that depend on consistent uptime, secure equipment management, and responsive support. We have public-sector experience across law enforcement, courts, 911, and municipal IT.
End-User Support & Operations Center
Always-On Help Desk End users can contact the REJIS Operations Center (ROC) via phone or email for immediate assistance. Every incident is logged, tracked, and resolved or escalated based on severity. Remote Support Technicians can initiate secure remote control sessions with full user visibility, enabling faster diagnosis and resolution. Escalation Path Level 1: Immediate triage and remote troubleshooting Level 2: Infrastructure/network specialists Level 3: System engineering and advanced support Scheduled service for non-urgent items.
Automated Maintenance & Patching
Keep Devices Updated and Reliable REJIS handles patch deployment for Microsoft and third-party applications. Patches are installed according to a maintenance schedule that aligns with agency operations. What’s Included Operating system updates Application/software updates Optional reboot scheduling Automated compliance reporting Pre-deployment testing in the REJIS environment.
Managed IT Service Package
Managed IT Service Package Core Package Includes: Remote Monitoring & Management Automated Patch Management Alerts for hardware failures, low disk space, service outages, and system events Application & log monitoring Inventory and lifecycle oversight Remote end-user support Maintenance schedules and reporting Access to 24/7/365 ROC Best For: Municipal governments, police departments, courts, PSAPs, and public schools seeking a stable, cost-effective IT management solution.